Washington Suburban Sanitary Commission (WSSC)

Washington Suburban Sanitary Commission (WSSC) in Their Own Words

ABOUT US
Established in 1918, WSSC Water is currently among the largest water & wastewater utilities in the nation, with a network of nearly 6,000 miles of drinking water pipeline and over 5,600 miles of sewer pipeline. Our service area spans nearly 1,000 square miles in Prince George’s and Montgomery counties, & we serve 1.9 million residents through approximately 475,000 customer accounts. WSSC Water drinking water has always met or exceeded federal standards.

OUR MISSION
We are entrusted by our community to provide safe & reliable water, life’s most precious resource, & return clean water to our environment, all in an ethical, sustainable, & financially responsible manner.

OUR VISION
To be the world-class water utility, where excellent products and services are always on tap.

OUR VALUES
Our guides for daily behavior & decision making at every level include:

Accountability:
We are responsible employees who act ethically, are accountable, & conduct ourselves with integrity and transparency.

Collaboration:
We work as a team across WSSC Water to fulfill the needs of our customers.

Environmental Stewardship: 
We continuously enhance & protect natural resources & the environment for the health of future generations.

Excellence:
We achieve the highest level of quality, safety, productivity, & cost-effectiveness, demonstrating world class service to everyone.

Innovation:
We promote creativity to develop new products, streamline processes & enhance services.

OUR STRATEGIC PRIORITIES AND OBJECTIVES
Our methods for achieving our Mission & Vision:
Enhance Customer Experience:
Optimize Infrastructure: Protect Our Resources: Spend Customer Dollars Wisely: Transform Employee Engagement: MISCELLANEOUS WSSC WATER FACTS
WSSC WATER OPERATES & MAINTAINS